Customer Order Form Listening Practice Test with Answers
Are you struggling to improve your IELTS listening skills and score well on the exam? If yes, then you are in the right place because here you can get a sample test for practice.
It talks about the customer order form listening answers. In this, you will hear a short recording, and for reference, you can read the transcript as well. This will help you understand the format of the listening section. So students who do not know how to answer in the exam can refer to this write-up and improve their listening scores.
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Transcript for Customer Order Form
Recorded voice: Thank you for calling Millenium Office Supplies. If you would like to place an order, please press one. Your call has been placed in a queue. A customer service operator will be with you shortly.
Woman: Gina speaking. How can I help you?
Man: Oh, hello - I'd like to order some stationery, please.
Woman: And who am I speaking to?
Man: John Carter.
Woman: Right - can I just confirm your account number and the name of your company, John?
Man: Sure! The account number is 6 9 2 4 double 1
Woman: Six nine two four one one. Right, and you're from 'Rainbow Computers?'
Man: No. The company is Rainbow Communications
Woman: Oh, OK, I'll just fix that on the system ... communications. And what would you like to order, John?
Man: Envelopes. We need a box of A4 - that is, normal size envelopes
Woman: White, yellow or vanilla?
Man: We'll have the plain white please - but the ones with the little windows
Woman: OK ... One box - A4 - white - just the one box, was it?
Man: Urn, on second thoughts make that two boxes. We go through heaps of envelopes. As a matter of interest. Are they made from recycled paper?
Woman: No. You can't get white recycled paper. The recycled ones are grey and they're more expensive actually.
Man: Right - we'll stick to white then.
Woman: Something else, John?
Man: Yes, we need some coloured photocopy paper. What colours do you have?
Woman: We've got purple, light blue, blue, light green - whatever you want, pretty much. There are 500 sheets to the pack.
Man: Let's see ... we're going to need a lot of blue paper for our new price lists so can you give us ten packs, please. Make sure it's the light blue though ...
Woman: Ten packs of the light blue. Anything else that we can help you with?
Man: Let me think ... what else do we need? I'm sure there was something else.
Woman: Pens, paper clips, fax paper, computer supplies, office furniture?
Man: Oh, yes! We need floppy disks - do you have those nice coloured ones?
Woman: Yes, but they're a bit more expensive than the black ones.
Man: That's alright. I'm not paying, anyway!
Woman: Right. Floppy disks. And what about diaries for next year? We've got them in stock already and it's a good idea to order early.
Man: No - I think we're alright for diaries but something we do need is one of those big wall calendars - you know, one that shows the whole year at a glance. Do you stock those?
Woman: We certainly do.
Man: OK - can you include a wall calendar then, with the other stuff. Just make sure it's got the whole year on the one side.
Woman: Sure - and do you have a copy of our new catalogue?
Man: No, I don't, but could you send one.
Woman: Yes! I'll pop one in with the order. You'll find it a lot easier to remember what you need if you have our catalogue in front of you next time.
Man: Yes, good idea. And when can you deliver this?
Woman: Should be with you tomorrow morning.
Man: Can you make sure that it's not after 11.30 am because I have to go out at 12, there's only me here on Fridays.
Woman: Fine - I'll make a note on the delivery docket that they should deliver before half past eleven. Thanks very much.
Man: Thanks.
Questions for Customer Order Form Listening Test
Questions 1-6
Complete the form below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
CUSTOMER ORDER FORM
Example:
ORDER PLACED BY: John Carter
ACCOUNT NUMBER 1______
COMPANY NAME 2______
Envelopes
Size A4 normal
Colour 3______
Quantity 4_______
Photocopy paper
Colour 5______
Quantity 6_______
Questions 7-9
List THREE additional things that the man requests.
Write NO MORE THAN THREE WORDS for each answer.
- ________
- ________
- ________
Questions 10
Complete the notes.
Write NO MORE THAN THREE WORDS for your answer.
Special instructions: Deliver goods 10_______
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Answer for Customer Order Form Listening Test
In this section, you will read the answers of customer order form listening test. You can find the correct solutions on your own, and then you can match your responses with the following ones. So, let's start exploring the solutions of the customer order form test.
Question 1
Question 2
Question 3
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Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
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With the above information, you have read the customer order form IELTS listening answers. In this sample, there is a man and a woman. The woman talks from Millennium Office Supplies, and she introduces herself as Gina. On the other side, the man who introduces himself as John Carter speaks on a call and asks to order something. Gina asked some general questions to John like the address, mobile number, and company where it has to be delivered. After that, John answered each question and gave a list of things he wanted for his company like photocopy papers, envelopes, floppy disks, and a wall calendar.
Now, you have also understood the intent of the listening practice test and what the speakers talk about. Hopefully, you will not face any kind of issue now to answer. Similar to this sample, we have more tests to help you, and the IELTS listening mock test, so that your preparation can be good enough.
Key Highlights of the IELTS Listening Section
- The IELTS listening section is segmented into 4 major parts, and each one contains 10 questions, which sums up to a total of 40 questions in total.
- Candidates will listen to 4 recordings in the entire section, and the conversation can be between the native speakers of the English language.
- The listening section can be completed in 40 minutes in total, and candidates also get some time to prepare their responses and deliver the answers.
- In the entire IELTS listening section, you will only hear the recordings once, that is why listen to them carefully.
Task Type in Customer Order Form Listening Answers
The above customer order form listening answers with audio covers 10 questions in total. In this, three types of questions are given to you. Let's move ahead and find out the structure of each one for better insights.
Form Completion Questions (1-6)
In this sample test, 6 questions are given for the form completion. You have given a table with a few blanks and have to find the correct answer after understanding the recording. Your response must be no more than three words or a number.
Form Completion Questions (7-9)
In the above test, you have given three questions based on the form completion. In this, you have to make a list of additional things which is asked by the man from the woman in the conversation. Your answer must be completed in three words.
Notes Completion Questions (10)
There is one question in the test that is based on a note-completion task. In this, you have to read the information and find out the correct answer based on the conversation. Remember that your solution must be given with no more than three words.
IELTS Listening Common Mistakes
- Many students do not follow the guidelines or instructions carefully when they attempt the IELTS listening section, you must avoid it.
- To improve your scores in exams, there are many reference books available, but students do not refer properly and face issues coping with tasks. Therefore, take proper study material, and you can also try the IELTS self-help kit to enhance your proficiency.
- Sometimes students do not hear the recording properly and start answering and submit their answer sheet. This is one more common mistake which you must avoid if you are taking the test.
IELTS Band Calculation for Listening Section
In the IELTS listening section, the score ranges from 0 to 9 bands, which will be given based on your correct answer from all the 40 questions. To understand the scoring system, the following table may help you.
| Band Score | Score / 40 |
|---|---|
| 9 | 39-40 |
| 8.5 | 37-38 |
| 8 | 35-36 |
| 7.5 | 33-34 |
| 7 | 30-32 |
| 6.5 | 27-29 |
| 6 | 23-26 |
| 5.5 | 19-22 |
| 5 | 15-18 |
| 4.5 | 13-14 |
| 4 | 10-12 |
| 3.5 | 8-9 |
| 3 | 6-7 |
| 2.5 | 4-5 |
Conclusion
To conclude, we have discussed many things in this write-up about the IELTS listening section. Along with this, you have identified the customer order form listening answers. Hopefully, you have gained useful insights with the above information and understood the structure of different task types, common mistakes, band calculation, and so on. But, if you are still facing issues understanding anything in the listening or any other section, you must join offline or online IELTS coaching. You can choose gradding.com and get guidance from our best tutors, who will be pleased to help you improve your overall skills in English.
