Drury’s Electrical Store Listening Practice Test with Answers

Several combinations make the IELTS listening section difficult for students. These are unfamiliar accents, the speed of the recordings, and the need to listen to audio only once.

As you know, the test presents various English accents which can be challenging for students accustomed to one particular accent. Therefore, you must be prepared with effective study resources. In this write-up, we have provided you with Drury's electrical store listening answers. Here, you will also have the transcript for the recording so you can understand the accent and find out solutions. So, keep reading!

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Transcript for Drury's Electrical Store

Man: Good morning madam. Can I help you?

Woman: Yes please. I bought this small TV set here recently and when I got it home I couldn't get it to work.

Man: Oh dear. Well I just better take some details for this worksheet and then we'll have a look at it.

Woman: Okay.

Man: Here we are. Now can you give me your name please?

Woman: Philippa Hutton.

Man: Could you spell Hutton please?

Woman: That's H-U-T-T-O-N.

Man: Thank you. And your address?

Woman: 13 Glen Avenue Wesley.

Man: Do you know the postcode?

Woman: Yes. It's W-E-5-H-G-F.

Man: And what's your phone number?

Woman: My home number is 01748524965. And my mobile number is 07745276145.

Man: Okay. Got that. Now did you still have the receipt for the television?

Woman: Yes. It's right here.

Man: Let's have a look. Right. So you bought it on the 5th of June. That's two days ago. So what exactly is wrong with the TV?

Woman: Well I bought it two days ago so I could watch TV while I was cooking for the family. That's why I just bought a nice small one. It could fit on the shelf next to the dining room door. Anyway, when I got it back and plugged it in there was no response. Nothing at all. No lights, no sound, no buzz.

Man: And there are no electrical problems in that room.

Woman: No. Nothing. It isn't just me. My husband is very good with these things And when he came back he checked the plug, the fuse, the connections, everything. He couldn't work it out either.

Man: Hmm. That's very strange. Write them. I'll have a look at it. I'm actually not busy right now. I can finish it in about half an hour. Do you want to wait here or come back later today or tomorrow?

Woman: I'll go to the supermarket across the road and get some shopping done. And I'll come back in about an hour. Is that alright?

Man: Yes. I'll be able to tell you what's wrong by then. By the way, your job number is J25. But it doesn't matter as I'll be here when you get back.

Woman: See you later then.

Woman: Hi there. All my shopping's done. Have you finished?

Man: Oh yes. It didn't take me long. It was actually the first thing that I checked out. So I had it all figured out in about 5 minutes.

Woman: What was the problem then?

Man: It was a loose wire. It's amazing that this television even got through its tests. I suppose that nowadays not everything is tested properly. And they just assume that everything will be alright. With all the things that can go wrong though, with bad connections, faulty chips, the screen dynamics and everything, it's amazing they all don't go wrong more often.

Woman: So what can you do about it?

Man: We can repair it by tomorrow or we can just give you a new TV. We can send the old one back to our suppliers.

Woman: That sounds best to me. I'll take a new one please.

Man: Do you want the same model and everything?

Woman: Yes please.

Man: Oh dear. I'm afraid we don't have that one in right now, but we will be able to have it in tomorrow morning if that's okay.

Woman: That's fine. And while I'm here, I want to get something else. It's my nephew's birthday next Thursday. What would you suggest?

Man: Well, we've got lots of things here obviously. How old is he?

Woman: Let's see. He's the same age as my own son. He's 10 now and his birthday is next week.

Man: Okay. We've got lots of computer games over there. We've got iPods in the corner if he likes music. He can download music from the internet onto his computer and then onto his iPod. There are lots of accessories for computers. He could need a new mouse, a wireless keyboard, a camera to use when he's chatting. There are lots of possibilities and it depends of course on how much you want to spend.

Woman: I'm pretty sure he'd like a computer game, although I know he's got glutes already. I'll tell you what. I'll go back and ask his father what would be best and I'll come back tomorrow and buy something while I'm picking up the new TV. What sort of time shall I come tomorrow then?

Man: We open at 9 o'clock in the morning. I'd hope our other shop would be able to send the new takeover this afternoon. They might only manage it tomorrow morning though, so come over at about 11.

Woman: I'll come an hour later at noon then as I'll be swimming at 11.

Man: That's fine. I won't be here though at noon. I'm taking an early lunch then and I'll be back at 1.

Woman: Don't worry, I'm sure everything will be okay. Thanks very much.

Man: You're welcome madam. Bye.

Woman: Goodbye.

Questions for Drury's Electrical Store Listening Test

Questions 1-3

  • Complete the form below.
  • Write NO MORE THAN THREE WORDS OR A NUMBER for each answer.
ExampleAnswer
Customer’s NamePhillipa Hutton
Address13 Glen Avenue Westley
Postcode1_____
Home Tel.01748 524965
Mobile Tel.2_____
Customer ReceiptYes/ No
Date of Repair Enquiry3_____
Job NumberJ25
ProblemNew TV doesn’t work

Questions 4-5

Circle the correct letter A – D.

4. Which room did Jane want to use the new television?

A. The dining room

B. The kitchen

C. The bedroom

D. The study

5. What will Jane do while the man is looking at her new television?

A. She’ll wait in the shop

B. She’ll come back tomorrow

C. She’ll go shopping and come back in half an hour

D. She’ll go shopping and come back in an hour

Questions 6-10

  • Answer the questions below.
  • Write NO MORE THAN THREE WORDS OR A NUMBERfor each answer.

What was the problem with the television?

6____________

What day is Jane’s nephew’s birthday next week?

7____________

How old will Jane’s nephew be next week?

8_______________

What does Jane think her nephew would like for his birthday?

9_____________

What time will Jane go back to the shop tomorrow?

10______________

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Answers for Drury’s Electrical Store Listening Test

Here are the answers of Drury's electrical store listening test. After listening to the recording you have to read the questions and find out solutions. Once you have done, you can crosscheck your answers from the details below.

Question 1

ANSWER : WE58GF

Question 2

ANSWER : 07745276145

Question 3

ANSWER : 7th June/7.6
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Question 4

ANSWER : B

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