Flat Facilities Repairs IELTS Listening Answers

Preparing for the IELTS listening section and facing problems in understanding different accents as the recording plays only once? If yes, then this sample will be helpful to you.

The IELTS Listening section assesses your ability to understand spoken English in different contexts. It comes in four parts, each featuring an audio recording, each either a monologue or a conversation. Therefore, to help you begin your listening practice, here are Flat Facilities Repairs Listening Answers. Go through the transcript and answer the question.

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Transcript for Flat Facilities Repairs

Agent: Good morning, Campus Flat Agency. How can I help you?

Customer: Good morning. I'm ringing to complain about problems with my flat's facilities.

Agent: Fine. May I take down your details first?

Customer: Yes.

Agent: What's your name?

Customer: Kevin Green.

Agent: Okay, Kevin. And your address?

Customer: I live in International House in the south area.

Agent: Your room number?

Customer: My room number is 16C.

Agent: On which floor?

Customer: The third floor.

Agent: Okay, third floor, room 16C. Are you a registered student at the university?

Customer: Yes, I am.

Agent: What's your registration number?

Customer: It is KG6037.

Agent: Okay, what's your faculty?

Customer: Computer science.

Agent: How long is your flat, please?

Customer: I'm not sure. Let me check. It is one year.

Agent: How long have you been in the flat?

Customer: Just two months.

Agent: Well, what are the problems that you've been having?

Customer: The first thing is the bathroom tap.

Agent: Let me take notes. Tap in your bathroom. What's wrong with it?

Customer: It is leaking. I'd really hope to get that replaced right now.

Agent: Okay, how about this afternoon?

Customer: That's great.

Agent: Anything else?

Customer: The next one is the stove in the kitchen.

Agent: What's the trouble with it?

Customer: You know, the stove is not a new one when we moved into the flat.

Agent: Yes, does it work?

Customer: No, the door of the stove is broken.

Agent: Okay, how about repairing it next week?

Customer: Fine, and the last point is the problem of the TV set.

Agent: What's the matter with the TV set?

Customer: It had no sound from the day before yesterday.

Agent: Fine. 

Customer: I do hope you can repair it as soon as possible. You know, there will be a very good football match tomorrow evening. We all hope to watch it.

Agent: Okay, how about we repair it at the same time as your stove?

Customer: Great.

Agent: Anything else?

Customer: No, just three items.

Agent: Okay, we will get a repairman over to you tomorrow afternoon. Are you available at that time?

Customer: I will return to the flat at about four o'clock.

Agent: So, how about five o'clock?

Customer: Fine.

Agent: You can contact the repairman if your time will be changed.

Customer: Okay.

Agent: His phone number is 65433747.

Customer: Right.

Agent: Do you have any questions?

Customer: Let me think. Yes, how about the repair fee?

Agent: Usually, the price is at least five pounds, but you just use two months, so we offer free repair.

Customer: That's so great. Thank you very much.

Agent: You're welcome. Goodbye.

Customer: Goodbye.

Questions for Flat Facilities Repairs Listening Test

Questions 1- 4

Complete the notes below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

FLAT FACILITIES REPAIRS

ExampleAnswer
The reason for dialing:complain
Full name:1_____
Address:International House
Room number:2_____
Register number:3_____
Length of stay:4_____

Questions 5 - 7

Complete the table below.

Write NO MORE THAN TWO WORDS for each answer.

ITEMPROBLEMS
tap in bathroom5_____
6_____Broken
TV set7_____

Questions 8 - 10

Complete the sentences below.

Write NO MORE THAN TWO WORDS for each answer.

8. Time of repairing is at _____.

9. Telephone number of the repair man is _____.

10. The repairing fee is _____.

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Answers for Flat Facilities Repairs Listening Answers

To solve all your questions, we have provided you with the answers of flat facilities repairs listening test. Go through them.

Question 1

ANSWER : Kevin Green

Question 2

ANSWER : 16C

Question 3

ANSWER : KG 6037
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Question 4

ANSWER : Two months

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