Cell Phone Packages Listening Practice Test with Answers

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Solve this practice test cell phone packages listening answers to fathom how to attempt the tasks and get higher scores. Also, read about the mistakes that can cost you your scores and work on avoiding them. First, listen carefully to the audio file.

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Transcript forCell Phone Packages

Clerk: Good morning. What can I help you with today?

Steven: Well, I've just moved here, and I need to get a new cell phone number.

Clerk: Okay. We've got both prepaid plans and 24-month contract plans.

Steven: I'll only be here for a year, so I think a prepaid plan is better. Can you tell me something about those?

Clerk: Of course. We've got a number of different plans. But first of all, I should just mention that none of them come with hand-sits. You'll just be buying a SIM card, and you can replace the one in your old phone.

Steven: Yes, that's perfect. So how much are the SIM cards?

Clerk: Well, the expense isn't really in the card. To use it, you'll need to set up a plan. And that can range from just over $10 a month upwards. The card itself is just $2. That gives you about 15 minutes of local calls.

Steven: Okay. I knew I'd need a new plan from you guys, but I don't have much money at the moment. Can you tell me about the cheaper plans?

Clerk: Yes. Our least expensive is the minimal plan. That's only $12 a month.

Steven: That's good.

Clerk: But it's for someone who doesn't use their phone very much. You only get 40 minutes a month of talking time.

Steven: Ah. How about internet access with that one?

Clerk: No, sorry. That's not included.

Steven: Nope. No, that plan's not for me. I'll definitely need to go online.

Clerk: For browsing the net or for things like Facebook and WeChat.

Steven: Mostly social media. It's how I keep in touch with people back home.

Clerk: Well, we do have what we call a social plan. That might really suit you. You get unlimited data on social media websites.

Steven: That sounds great. How much is that one?

Clerk: That's $40 a month. But you get 200 minutes of talking time, 500 texts, and two gigabytes of data, which is about 15 hours of watching videos and thousands of photo uploads.

Steven: Well, I do upload lots of photos for my friends back home, so that's fine. But I'm worried that I'll need more text than that. Do you have any plans with unlimited texting?

Clerk: Well, there is one other plan. On that one, you choose five people or five phone numbers, and you can talk to or text them as much as you want. That's called the Friends and Family Plan.

Steven: Okay. That sounds like the one for me. What's the catch?

Clerk: Well, it's not exactly cheap. That plan costs $70 a month, but it does come with three gigabytes and unlimited texts, as well as your five designated people.

Steven: That's a bit too pricey for me, but I do like it. Can I choose a cheaper plan now and change it after I find a job?

Clerk: Oh yes, you could just come in and let us know whenever you like. It's also possible to log into our website and manage your account yourself online.

Steven: Okay. I think the social media plan is the best option for the time being.

Clerk: Great. So we'll set you up today. We'll just fill in the sales form. Here's your new SIM card. I'll just need to record the number for you. Can you read me that number on the top left-hand side of the card? It's your new phone number.

Steven: Yes, it's 0478779233.

Clerk: Okay, I got it. So remember, that's your new number, so you should write it down as well, so you can inform your contacts. Hold on to this package that the SIM comes in. There's information on there about how to contact us, you know, just in case your phone gets lost or something like that.

Steven: Oh, yes, that's important.

Clerk: So, next, I'll need your name.

Steven: Sure, it's Steven. That's Steven with a V, and my surname is Conway. That's C-O-N-W-A-Y.

Clerk: Okay, that's cool. And your address, please?

Steven: Well, at the moment, I'm living in temporary accommodation. Once I've found work, I'll be moving to a different place. Do you think that matters?

Clerk: Well, not really for now, but please let us know when you get a permanent address, okay?

Steven: Yes, fine. So I'll give you my current address for now. It's 375 Thompson Avenue.

Clerk: Is that spelled THOMPSON?

Steven: Yes, that's right. It's in Green Park.

Clerk: Yes, okay. So the total for today is $42.50. That's the SIM card and the first month's plan.

Steven: So just to confirm, I'll be able to get the SIM card today and start using it immediately.

Clerk: Yep, you've got the SIM card already. Oh yeah, right, sorry. Now, let me see if I have enough cash. 10, 20, 30. No, it doesn't look like I have enough. I guess I'll have to put it on my credit card. Here you are.

Clerk: No problem, just a moment. So just sign here, please. Now, do you want help putting the SIM card into your phone?

Questions for Cell Phone Packages Listening Test

Questions 1-6

  • Complete the table below.
  • Write no more than two words and/or a number for each answer.

Cell phone packages.

Type of plansPre-paid; 24-month contract plans
Prepaid Plans  1 without_____
SIM Cards  15 minutes of 2_____
Minimal Plan$12; 40 minutes;  without 3_____
Social Plan$40; 200 minutes;  4_____; 2 GB Data
5_____&_____5 numbers free talking and texting; 70 GB; 3GB Data
Changing PlansAt any time; in person;  Access the 6_____ 

Questions 7-10

  • Complete the sales form below
  • Write no more than two words and/or a number for each answer.

Sales Form

PlanSocial Plan
Phone Number7. 047____________
Customer Name8________
Address375 Thompson 9_______
Total Payment$42.50
Payment Method10___________
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Answers for Cell Phone Packages Listening Test

Take a look at these cell phone packages IELTS listening answers and assess how many of these you were able to get right. The following are the correct responses for the above sample:

Question 1

ANSWER : Handsets

Question 2

ANSWER : Local calls

Question 3

ANSWER : Internet access
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Question 4

ANSWER : 500

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