Giant Truck Moving Company Listening Practice Test with Answers

The listening section of the IELTS exam is the same for the academic and general training. It assesses your ability to understand spoken English. It involves listening of four recordings and answering 40 multiple-choice questions.

However, with regular practice and consistent evaluation, one can score well in the listening section. If you have not practiced the listening section yet, then solve giant truck moving company listening answers with us. It is followed by two types of questions, like note completion and multiple-type questions. For your reference, the transcript is also given with respective audio clip. So, let us get started.

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Transcript for Giant Truck Moving Company

Representative: Good afternoon, giant truck moving company. How may I help you?

Woman: Yes, hello. I'm calling to get some information from my upcoming move. My family is relocating to a new apartment across the city.

Representative: Sure. I'll be happy to help you. Have you made a reservation with us already?

Woman: No, I tried to use your online price quote system, but it didn't seem to work for me. I kept getting an error message.

Representative: Okay. I'm sorry about that. We've been having some problems with our website recently. I'd be happy to provide a quote over the phone. Tell me, did you at least get a customer inquiry number when you filled out your information online?

Woman: Yes. I did. I can give it to you. AD5659837JC6.

Representative: Thank you. Yes, I see a record here. Miss June Rayburn, correct?

Woman: Yes, that's me.

Representative: Yes. I see that, unfortunately, any information you entered wasn't saved in our system. We'll have to start your quote from the beginning. Could you please provide your current address and the new address so I can calculate the mileage?

Woman: Sure. We're headed to 798 Scottsville Street in Grand City.

Representative: Thank you. To confirm that 798 Scottsville Street in Grand City.

Woman: Wait, I'm not sure that you got that. It's Scottsville.

Representative: Ah, yes. Thank you for the correction. And did you say that's your current address?

Woman: No, that's my destination.

Representative: Got it. 798 Scottsville Street in Grand City. And what is your current address?

Woman: I live at 12 Irving Court, which is also in Grand City.

Representative: 12 Irving Court. Thank you. So your move will be about six kilometers across the city.

Woman: Yes.

Representative: And what will you be moving exactly?

Woman: I have a two-bedroom apartment with some large furniture like a sofa, a kitchen table, a couple dressers, and two beds. And we have three large wooden bookshelves as well.

Representative: OK. No problem. Give me a moment to write that down. OK. Any other large furniture you need transported?

Woman: Well, I have several large chairs in my living room, but I'm thinking about selling them before my move, so I would prefer if you didn't include those items in your quote. The only other large item we have is our patio furniture.

Representative: Pattio furniture, OK. And you said you live in a two-bedroom apartment, right?

Woman: That's correct.

Representative: Usually we estimate that a normal two-bedroom apartment requires about 60 medium-sized boxes to pack all your things. Do you think that sounds about right?

Woman: Well, I have a hard time guessing, really. Let's just go with that number for the quote, I suppose.

Representative: OK, then. Give me a moment to calculate things here.

Woman: Oh, wait. How could I forget? I forgot to tell you that we also have a piano.

Representative: Oh, I see. I'm sorry to tell you that our company might not be able to move your piano.

Woman: Oh, that's too bad.

Representative: Can you tell me what kind it is?

Woman: Hmm, I'm not sure what style it is, but it is quite small, I mean, for a piano. You see, the hallway leading to my current apartment is very narrow, so I had to buy one that would fit into my place.

Representative: And do you remember how many movers were required to move it into your apartment? Did they use any special equipment?

Woman: No, I remember there were four movers and no special equipment. They just lifted it in. I live on the ground floor with no steps leading to my place.

Representative: I see, it may be OK, then. That's great that there are no steps at your current address. Are there steps we would need to climb at your new place?

Woman: Maybe just one or two. I don't remember to be honest, but my new place is also on the ground floor.

Representative: Aha, maybe this will work, then. Let's include the piano in your quote for now, but eventually we'll have to take some measurements to confirm whether or not we can move it.

Woman: Hmm, OK. I guess I would have to hire a piano mover if you couldn't move my piano.

Representative: That's correct. But I am optimistic about it based on your description of the piano. For now, let's get you a quote, assuming we can do it. Just a moment while I calculate everything.

Representative: OK, it will be about $575 for your move. This number depends on how many boxes you have after everything is packed. And of course, whether or not we will be moving your piano. Without the piano, the estimate would be about $100 cheaper.

Woman: OK, thank you. Your quote is cheaper than some others I've received, but I will end up paying more in the end if you can't move my piano. I mean, if I will have to hire another company to move it, what must we do to verify whether or not your company can move my piano?

Representative: Let's do this. Please take a picture of the piano. Send it to me along with the basic measurements, that is, the height, width, and depth of the piano. Send it all to me in an email. That should be enough information to verify whether or not we can move it.

Woman: Great. I'll do that right away this afternoon. If it turns out you can move my piano, I will be eager to schedule my move with you.

Representative: Perfect. I look forward to hearing from you. Is there anything further I can help you with today?

Woman: No, thank you very much for your help.

Questions for Giant Truck Moving Company Listening Answers

Questions 1-6

  • Complete the notes below.
  • Write no more than two words and / or a number for each answer.
  • Write your answers in boxes 1-6 on your answer sheet. 

Giant Truck Moving Company: Customer Inquiry Form

Giant Truck Moving Company: Customer Inquiry Form

Inquiry Number: 1________

Customer name: Mrs. June Raybun

Destination: 2 798____________ street, Grand city.

Origin: Street Address: 12 Irving Court, Grand city

Move distance: 3__________

Apartment size, or number of bedrooms: 4_________

List of large items to be moved:

Sofa

Kitchen table

Two 5______

Two beds

Three large bookshelves

6__________

Number of boxes: approximately 60

Questions 7-10

Choose the correct letter A,B Or C

7. The woman describes her piano as being

A. Special

B. Small

C. Narrow 

8. The woman’s current apartment and her new address.

A. May have some steps

B. Are on the bottom level of her buildings.

C. Do not allow pianos 

9. The customer services representative says that the move, with the piano, will cost

A. $375

B. $475

C. $575

10. The customer service representative instructed the woman to send him a photo and

A. The size of her piano

B. The type of her piano

C. The weight of her piano

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Answers of Giant Truck Moving Company Listening Answers

In this section, we will discuss the answers of giant truck moving company listening test. You can match your response with the following solutions to track your preparation level.

Question 1

ANSWER : AD5659837JC6

Question 2

ANSWER : Scottsville

Question 3

ANSWER : 6 or six kilometers
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Question 4

ANSWER : Two/2

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