Health Club Customer Research IELTS Listening Practice Test with Answers
The listening section of IELTS assesses your ability to understand spoken English in various accents. It can be conversations, monologues, and dialogues that are each designed to test your listening skills with several question types.
Further, for your practice and reference, we have come up with a listening sample. In this write-up, you will find the health club customer research listening answers that help you in achieving 8+ band scores. So let’s first look at the transcript for this audio and then read the answers.
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Transcript for Health Club Customer Research
Oh, excuse me, I wonder if you’d have the time to take part in some market research?
Umm ... What’s it about?
About this club and your experiences and opinions about being a member. It’ll take less than five minutes.
Oh ... OK then ... as long as it’s quick.
Can I start by taking your name?
It’s Selina Thompson.
Is that T-H-O-M-P-S-O-N?
Yes.
Great, thanks ... And what do you do for a living?
Well, I’m an accountant but I’m between jobs at the moment.
I understand, but that’s the job I’ll put down on the form. And would you mind my asking which age group you fall into? Below thirty, thirty-one to fifty and above.
Over fifty ... I think we can safely say.
Great, thanks. And which type of membership do you have?
Sorry, I’m not sure what you mean? Do you mean how long ... ?
No, is it a single person membership ... ?
Oh right ... no, it’s a family membership.
Thanks and how long have you been a member?
Oh ... let me see ... I was certainly here five years ago ... and it was probably two to three years more than that ...
Shall I put down eight?
I remember now ... it’s nine ... definitely ... sorry.
No problem ... I’ve got that. And the last question in this first part is, what brought you to the club?
Sorry ... ?
How did you find out about the club? Did you see any ads?
Woman: Well, I did actually but I have to say I wasn’t really attracted to the club because of that. It was through word of mouth.
Man: So you were recommended by a friend?
Woman: Actually my doctor ... I’d been suffering from high blood pressure and he said the club was very supportive of people with that condition, so I signed up.
Man: Great ... thanks.
Now for the second part of the form I want to ask a bit more about your experience of the club.
Sure.
How often would you say you use the club ... ?
It varies enormously depending on how busy I am.
Of course ... but on average ... per month?
I’d say it averages out at twice a week.
OK, so eight on average.
Yeah. And four of those are aqua-aerobics classes.
That leads me to the next question ... would you say the swimming pool is the facility you make most use of?
Fair to say that ... yeah.
Right, thanks ... And are there any facilities you don’t use?
One area I realise I’ve never used is the tennis courts ... and there’s one simple reason for that ...
You don’t play tennis?
Actually, I’m not bad at it ... it’s that I’m not happy having to pay extra ... for that privilege.
I’ve made a note of that ... thanks. Now in the last section are there any suggestions or recommendations you have for improvements to the club?
Only about health and fitness?
Anything at all ...
Well, I’d like to see more social events ... it isn’t just a question of getting together for games or classes but other things, you know.
Yes, sure.
And another thing that I was thinking when I had my yoga class in the gym last night - we were all sweltering in the heat - was that I think they should put in ... you know ... air conditioning.
That’s exactly what I mean. The rooms are really light and well designed but they do need proper installations.
Sure ... well I’ve made a note of that ...
Good.
... so is there anything else you’d like to suggest ... about quality of service, for example?
Oh, everyone’s very nice here ... they couldn’t be more friendly and helpful ... oh but I tell you what ... it’s a shame the restaurant isn’t open in the evening on Saturday ... and Sunday as well for that matter.
So ... the club should ...
... open it later on those days.
OK. well, thank you very much, that’s all the questions.
Questions for the Health Club Customer Research Listening Test
Complete the form below.
Write NO MORE THAN TWO WORDS OR A NUMBER for each answer.
Health club customer research
| Example | Answer |
| Name: | Selina Thompson |
| Occupation: | 1._________ |
| Age Group: | 2._________ |
| Type of Membership: | 3._________ |
| Length of Membership: | 4._________ years |
| Why Joined: | Recommended by a 5._________ |
| Visit to Club Per Month: | Eight (on an average) |
| Facility Used Most: | 6._________ |
| Facility Not Used (If any): | Tennis courts (because reluctant to 7._______) |
| Suggestions for Improvements: | Have more 8._________ |
| - | Install 9.________ in the gym. |
| - | Open 10._________ later on weekends. |
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Answers for the Health Club Customer Research Listening Test
This section will let you know about the answers of health club customer research listening test according to the transcript. Further, you can use our IELTS self help kit to prepare for each section. Now look at the answers for a proper understanding.
Question 1
Question 2
Question 3
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Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
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The health club customer research listening answers with audio is a conversation between a health club manager and a researcher discussing the results of a recent customer satisfaction survey. It highlights the importance of customer needs and focuses on enhancing service quality in a health club. This was all you need to know about this listening practice test. If you are willing to know more then take our free IELTS listening mock test and see your score instantly.
Key Highlights of the IELTS Listening Section
- The IELTS listening section assesses your listening abilities.
- It lasts for 30 minutes +10 minutes for transferring answers.
- It has 10 questions per recording, a total of 40 questions.
- Includes a number of accents such as British, American, Australian, and Canadian.
- Available in both Academic and General Training versions.
- The audio is played through headphones, so the sound quality is observed.
- Scores are based on the number of correct answers, band scores range from 0 to 9.
- The difficulty level increases in the IELTS listening section.
Task Types in the Health Club Customer Research Listening Answers
The health club customer research listening answers cover one type of question. Read it below for a better understanding.
Form Completion (Questions 1-10)
In this type of question, you will listen to a recording that is related to everyday situations, such as filling out a form for a service, purchase, or application. Your task is to complete the missing information on a form based on what you hear in the recording. You will need to fill in the specific details like names, dates, numbers, prices, and addresses.
IELTS Listening Common Mistakes
There are some of the common mistakes that students make in the IELTS listening section. Some of them are as follows:
- One of the mistakes that students make is to understand the requirements of each question type.
- The other mistake students make is predicting the wrong answers without reading the questions.
- Not reading the instructions carefully is one of the mistake students make.
- Not paying attention to the keywords is one of the major mistake students make.
IELTS Band Calculation for Listening Section
The table will let you know about the IELTS listening scoring pattern. These scores are categorised on each right answer. So have a look at the table and see how your rough scores are converted into the band scores.
Band Score
Score / 40
9
39-40
8.5
37-38
8
35-36
7.5
33-34
7
30-32
6.5
27-29
6
23-26
5.5
19-22
5
15-18
4.5
13-14
4
10-12
3.5
8-9
3
6-7
2.5
4-5
Conclusion
To conclude, we discussed the health club customer research IELTS listening answers with a brief overview of the section too. Further, the write-up has also provided some of the common mistakes and band score calculations for the listening section. Still, if you are facing any confusion then join our IELTS online coaching and score 8+ bands in the first attempt.
