Where Is Mrs. Grey Going IELTS Listening Practice Test with Answers

Transcript for Where Is Mrs. Grey Going

Agent: Good morning Mrs. Grey. This is Bert Stuck speaking from Finnegan's Flight Centre. I can now confirm your flight to Singapore.

Woman: Oh, good. No problems I hope.

Agent: No, everything is in order.

Woman: So we got the dates we wanted.

Agent: Yes, leaving from Hong Kong on the 25th of July and arriving in Singapore later the same day.

Woman: How long does the flight last?

Agent: Oh, about 3 hours 40 minutes.

Woman: So we'd get there at

Agent: 9:45.

Woman: In the evening?

Agent: No, 945 AM.

Woman: But that means we'd be leaving at...

Agent: Your flight leaves Hong Kong at 6:05 AM.

Woman: So we'd have to check in an hour before that?

Agent: Mrs. Grey, check-in closes 60 minutes before your scheduled departure. If you arrive after check-in has closed, you will not be able to board the flight and you may forfeit your entire fare. I would strongly recommend that you arrive at the check-in counter at least 120 minutes before your departure time.

Woman: So you're saying we should be at the airport no later than 4:05 AM?

Agent: That's correct.

Woman: But we'd have to get up in the middle of the night to arrive by that time. Can't we get a later flight?

Agent: Not on July 25th. Now, there is a later flight on certain weekdays, but not at the weekend.

Woman: Well, we must go with what we've got then, because we're not at all flexible on the dates because of work commitments.

Agent: Can I confirm that you want to return on August 7th?

Woman: Yes, that's the idea.

Agent: Flight VQ239 will depart from Singapore at 9:20 AM on August 7th.

Woman: Oh, that's a much more civilised time. Tell me, the time zone is the same, isn't it? We don't gain or lose an hour along the way.

Agent: There's no change in the time zone, so you can expect to be back at around 1 pm. Does that suit you?

Woman: Oh, absolutely. I'll have time to unpack before dinner. We're expecting to meet friends at the new seafood restaurant at 8 o'clock.

Agent: Mrs. Grey, I'll send you all these details by email or letter of confirmation. Which do you prefer?

Woman: Well, email is faster, but we've been having difficulties with our internet connection. So, if you could post details, I'd appreciate that.

Agent: Now, just one or two other things to check before final confirmation. You're booked on a life light ticket.

Woman: What does that mean, exactly?

Agent: Well, you'll only have carry-on baggage. Is that right?

Woman: Oh, yes, that was the original idea. It's so much quicker not having to wait around at the luggage carousel, but...

Agent: Yes?

Woman: Can you remind me of the allowance again?

Agent: With a life light ticket, you're allowed 10 kilos of hand baggage.

Woman: I'm not sure that's such a good idea now.

Agent: Oh.

Woman: Well, apparently we're going to have to attend quite a few formal functions while we're away. So, I think I'm going to need a real suitcase to fit the extra clothes and shoes in.

Agent: Well, that's not a problem. I can upgrade you to the next level and change your ticket to Easy Flight. There will be an extra charge, of course.

Woman: How much?

Agent: $30 per checked-in item of luggage, weighing no more than 22 kilos per item.

Woman: Well, we'll probably manage with just a single suitcase between the two of us. Is it possible to do it like that?

Agent: Yes, of course. You can take the Easy Flight option, and your husband can stay with the light flight ticket.

Woman: Great!

Agent: I'll give you your reservation number now. So, if you need to make any further changes or inquiries, you can just quote this reference, okay?

Woman: Yes. I have a pen and paper. What is it?

Agent: L4G BWF

Woman: L4G BUF

Agent: WF

Woman: Thanks. I've got it now.

Agent: At this point, I can actually book your seat numbers. Do you have any preference? Window or aisle?

Woman: Oh, not by the window, but, you see, I'm quite a nervous flyer, and I don't like looking out. What's more, my husband likes a bit of room to stretch his legs. I would be good.

Agent: Great. That's sorted, then. As I said, I'll send you the details, and if you need to talk to the agency again, just quote that reference number I gave you.

Woman: Thanks so much. Bye!

Questions for Where Is Mrs. Grey Going Listening Test

Question 1-5

Answer the questions below.

Write NO MORE THAN TWO WORDS AND/OR A NUMBER for each answer.

Example: Question - Where is Mrs. Grey going?

Answer - Singapore

1. How long does it take to fly from Singapore to Hong Kong SAR?

2. What time should the Greys check in?

3. What is the reason they cannot change their flight dates?

4. What date will the Greys fly back to Hong Kong SAR?

5. What does Mrs. Grey want to do as soon as she gets back?

Question 6-10

Complete the sentences below.

Write NO MORE THAN ONE WORD AND/OR A NUMBER for each answer.

6. Bert will_________ the confirmation details to Mrs. Grey.

7. The maximum weight for ________ luggage is 10 kilograms.

8. and Mrs. Grey will check in one ________ at extra cost.

9. The reservation number is __________.

10. Mrs. Grey’s preference is for a seat next to the ________.